ProvaDent orders begin processing after the order form is completed and payment is accepted. The published policy states that tracking information is normally emailed within 60 hours. Keep the order confirmation and check spam or promotions folders if the tracking message is not visible. Delivery requires a valid physical address, and billing and shipping addresses may differ when entered correctly at checkout.
The published estimate for U.S. delivery is 5–7 working days, with free shipping shown for eligible domestic orders. Australia, Canada, Ireland, New Zealand, South Africa, and the United Kingdom are listed at $19.95 with an estimated 10–15 working days. These are estimates rather than guarantees; customs, carrier conditions, holidays, weather, and address issues can affect transit.
Check the final checkout summary because destination availability and charges can change. If an address was entered incorrectly, contact support quickly at support@getprovadent.com or call 1 (814) 885-4823 Monday through Friday. If tracking has not arrived after five business days, have the order ID ready when requesting assistance.
Returns are directed to Adem Naturals, 285 Northeast Ave, Tallmadge, OH 44278, USA, but obtain return instructions before mailing anything. Unapproved or incomplete returns may delay processing.
Read the official ProvaDent shipping policy for the latest destinations, fees, and estimates.
